Your store credit/gift card will be sent to the email address associated with the order. We have found success with doing an email inbox search for "Honeycut gift card".

Still can't find your gift card info? No problem! Send an e-mail, with your name and order number to honeycutofficial@gmail.com and we will take care of you.

Our fulfillment team strives for the best when packaging your orders, however, in the rare case an incorrect item is received you can reach out to our team within 1-3 days of receiving your package. The sooner the better to avoid sellouts. Note: given the situation at hand, please understand that we will need proof of return tracking before a replacement is sent.

1/ Send us a note to honeycutofficial@gmail.com with your name, order number, and a picture of the incorrect item in order for our team to assist you.

2/ We will respond with a return label to the email address you used on your order.

3/ Once we receive your returned items, we will send out the correct item.

We strive for the very best in quality control and go out of our way to ensure every item that leaves our warehouse is in perfect dancing condition. However, in the rare case of a defective or damaged item, please reach out to our team immediately.

1/ In order for our team to assist you please send us a note to honeycutofficial@gmail.com Include your name, order number, and a picture of the defective item. Please also include how long you have had the items and what were the surrounding circumstance ie; washing, tearing, etc.

2/ We will quickly respond with the best way to handle the situation.

We do!

Make your appointment to shop with us at the HIVE in Costa Mesa, California. Please navigate to the shop drop down and you will see the section "Make an Appointment"

If you're not in our neighborhood, you can buy all your HONEYCUT® attire online at honeycutofficial.com, in person at select Dance Convention & Competitions, and/or at our exclusive HONEYCUT® retailers locations found HERE. If we are holding pop ups or selling at any other special locations, we will be sure to let our email subscribers know.

For more information on becoming an exclusive HONEYCUT®retailer, click HERE .

We are currently accepting customers by appointment only.

Once you fill out the booking form found HERE , you will receive a reply from our team with further information.

We are always scouting for talent to represent our brand. The ONLY way to be considered is to tag us while wearing your HONEYCUT® gear on social media. We mainly use Instagram as a social platform, but Facebook and TikTok work as well. Please know that whether or not we reach out to you to represent our brand, we sincerely appreciate and celebrate all our HONEYCUT® customers. Keep working hard and giving yourself the edge of wearing high-quality, stand-out dance wear!

At Honeycut we love to see you ROCKING your HONEYCUT®. Post a picture, reel, or video on social media (IG, FB, Tik Tok) of you wearing HONEYCUT® and tag our page @honeycutofficial for a chance to be featured on our accounts. We're checking it daily -- don't worry, we see you!

Yes! If you are a retailer looking to carry HONEYCUT® in your shop, please visit our Wholesale Page HERE for further information on our wholesale program and how to apply.

Each beautiful dancer has their own unique shape, and each HONEYCUT® design will fit in its own unique way depending on fabric, shape, and construction. We spend endless hours to make sure you love the fit and feel of your HONEYCUT®. You can reference the chart below to find what size works best with your dancer's measurements. You can also find a size guide on each product listing that will tell how that design is running based off HONEYCUT® customer feedback.

See Honeycut Official Sizing Chart

To get the longest life out of your HONEYCUT® pieces we highly suggest that you hand wash and line dry. If you need to use a machine, please do so on cold/delicate with like colors and dancewear fabrics. Also, skip the softener.

We don't recommend putting your HONEYCUT® in the dryer, as stretch fabrics and logo transfers naturally don’t do well with heat. Instead, take your HONEYCUT® out of the washer IMMEDIATELY and drape or lay on a flat surface to dry.

You should feel as good as you look, so we only use the highest quality, soft, moisture-wicking fabrics. Our garments are manufactured all over the globe, in small batches by skilled sewers. Each piece is then triple inspected for perfection.

Is the HONEYCUT® piece you're looking for out of stock in your size or favorite colorway? Make sure you sign up for the following:

1. Become a HONEYCUT® insider by joining our email list.
2. Sign up for individual HONEYCUT® product restock notifications found on each style page!

If you’re not quite sure which size is right for you, refer to our size guides. Guides are located underneath the available sizes for each of our products.

We completely get it, we change our minds too! Should you decide to cancel or defer your purchase, you must do so within 15 minutes of purchase. You can always call us:

949-478-1960

to see if your order has shipped. If it hasn't already left our hands, we're happy to assist with a cancellation and refund.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

Our HONEYCUT® team is always working hard to get your packages out as soon as possible (operating business days are Monday-Friday, not including holidays).

Processing and fulfillment:

• An order placed with standard shipping will be an average fulfillment time of 1-3 days (plus shipping times).
• Please add a possible 3-4 business days for fulfillment during sale events, large drops, and holidays (plus shipping times).
• An order placed with upgraded shipping before 12:00pm PST, M-Th, will go out that same business day
• An order placed with upgraded shipping after 12:00pm PST, M-Th, will go out the next business day
• An order placed with upgraded shipping on Friday will not ship until Monday. Please keep that in mind when choosing your shipping speed.

Shipping times:

Orders are shipped during business operating hours, Monday - Friday. Orders placed on the weekend will go out the following business day.

The estimated delivery times given at checkout are set by the USPS and UPS carriers and would be on top of our fulfillment time frame. Please understand that once your package leaves our facility we have no control over shipping/delivery times. You can check your tracking for further shipping details.

• No Rush - over $100 > 6-10 Business days
• Standard > 5-7 Business Days
• Priority > 2-3 Business Days
• Expedited > 1-2 Business Days
• Overnight Express - shipped on business days (No delivery Sundays or Holidays)

You can locate your tracking in the following places:

• Your order shipment email
• Your order tracking apps; Shop
• In your customer account > within the order> under the item line

Once your package leaves our facility we have no control over shipping/delivery times. However, if your package is long overdue, or you think it may be lost in transit, you can take the following actions:

• Check with your neighbors or anyone who shares your mail delivery area.
• Contact your local mail carrier or post office.
• Email us to check if there are any extenuating circumstances or issues with your order processing.

HONEYCUT® accepts the following payment methods:

• Visa
• MasterCard
• American Express
• Pay Pal
• HONEYCUT® Gift Certificates

1. All credit cards will be charged prior to shipping.
2. If we are unable to process your credit card, please check to ensure you entered all information correctly including the correct card number and expiration date.
3. The billing name and address you entered must match your credit card statement exactly.
4. We are so sorry, but we cannot accept checks, cash, or credit vouchers for your HONEYCUT® online purchase. 

Exchanges can only be facilitated if the product shows available on our website. Inventory is constantly changing. If you are unsure as to whether or not your product will be available when you return we suggest to repurchase your item in your preferred size/color and just send your other item back for refund. We will refund the price of the merchandise including any taxes you were charged, (excluding all applicable shipping charges), upon receiving the returned item. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement. Please note: honeycutofficial.com does not accept returns for dealer or local dance shop purchases. Only items purchased via honeycutofficial.com will be returned or exchanged.

WHAT IF I ORIGINALLY ORDERED WITH A DISCOUNT?

We will honor that price on your re-order of the same exact item & colorway in the new size. After you have gone through the return portal process please e-mail us at honeycutofficial@gmail.com with your name, original order number, and return number, so our team can assist you with that adjustment.

• From the date your order was placed, you have 30 days for us to receive your item.
  
• Returns sent outside of the return window will not be accepted and therefore given one of two options:

1/ you may pay to return ship the item to your original address.

2/ Forfeit your order.

Please Note: The items that you wish to return must be in the same condition in which they were received; unworn, (please use undergarments when trying on items), unwashed, undamaged, and with all original tags attached. Original poly bags must be returned with each item or a $3.00 packaging fee will be assessed to your credit.

Items in the following categories are ineligible for return; those marked final sale, those found in the final call section, those included in special savings sales that indicate “no returns, exchanges, or refunds”, and gift cards.

All returns will be inspected thoroughly and ONLY eligible items will be accepted for a refund or full store credit, no exceptions.

Returns received with evidence of wear and/or wash will be sent back to the customer and charged a $7.00 flat rate shipping fee.

Signs of wear/wash are most commonly but not limited to:

• Detergent or perfume odor
• Body odor
• Evidence of biofluids
• Deodorant marks
• Stretch/strained/mis-shapen fabric
• Food/drink or other stains

You can start your return HERE 

If your original item was purchased with a discount and you are finding that you need a different size, we will honor that price on your re-order of the same exact item & colorway in the new size. After you have gone through the return process please e-mail us at info@honeycutofficial.com with your name, original order number, and return number, so our team can assist you with that adjustment.

1. To initiate a domestic return, download the return/exchange form by clicking HERE.
2. Fill out all info and include the form with your item for exchange or return. Your order number is a 5-DIGIT NUMBER and can be found listed as Job # in the upper right hand corner of your packing slip or web order confirmation.
3. Ship using your preferred method. HONEYCUT  is not responsible for any lost returns. We recommend a shipping method with a proof of delivery or tracking number.
4. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.

Exchanges can only be facilitated if the product shows available on our website. Inventory is constantly changing. If you are unsure as to whether or not your product will be available when you return we suggest to purchase it and just send your other item back for refund. We will refund the price of the merchandise including any taxes you were charged (excluding all applicable shipping charges) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement. Only items purchased via honeycutofficial.com will be returned or exchanged. Please note: honeycutofficial.com does not accept returns for dealer or local dance shop purchases.

(International customers can find more detailed info under the "International Customers" category)

1. All processes for international returns/exchanges are identical to our domestic returns/exchanges policy, except for shipping.
2. You will need to fill in your credit card info on your exchange form as we do not allow for exchanges in our international shipping charges.
3. Please allow 2-4 days for us to process your request after it has been received.

For refunds, we’ll refund the price of the merchandise (excluding all applicable shipping charges and any customs, duties or additional fees that may have applied to your order) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement. If you need additional assistance with your international return, please contact info@honeycutofficial.com