|Call us||Write us||Returns|
- The quickest way to get an answer, is via email, as we are often buzzing around The Hive all hours, day or night!
- You can also reach us at : (949)478-1960 PACIFIC TIME 10:00 a.m. - 4:00 p.m.
- You can call anytime and leave a message. We will get back to you the next business day.
- Looking for colors that match or "what goes with that"? Have a question about fit or function? Need to coordinate costumes, uniforms or group dances? Call us at (949)478-1960 or email us, we're here and love to help!
- All credit cards will be charged prior to shipping.
- If we are unable to process your credit card, please check to ensure you entered all information correctly including the correct card number and expiration date.
- The billing name and address you entered must match your credit card statement exactly.
- We are so sorry, but we cannot accept checks, cash, or credit vouchers for your HONEYCUT® online purchase.
We want you to be completely happy with your new purchase. If you don’t love it, send it back, it’s as sweet-as-honey! We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for exchange or for a full refund within 30 days of purchase.
Exchanges are available as follows: If you paid for shipping for the order you are exchanging, you can exchange 1x free of charge on your. If your initial order qualified for free shipping, additional, but minimal, shipping charges will be incurred and charged to the Credit card provided on your form.DOMESTIC EXCHANGES & RETURNS
- To initiate a domestic return, download the return/exchange form by clicking HERE.
- Fill out all info and include the form with your item for exchange or return. Your order number is a 5-DIGIT NUMBER and can be found listed as Job # in the upper right hand corner of your packing slip or web order confirmation.
- Ship using your preferred method. HONEYCUT is not responsible for any lost returns. We recommend a shipping method with a proof of delivery or tracking number.
- Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.
- All processes for international returns/exchanges are identical to our domestic returns/exchanges policy, except for shipping.
- You will need to fill in your credit card info on your exchange form as we do not allow for exchanges in our international shipping charges.
- Please allow 2-4 days for us to process your request after it has been received.